Wedel Online Classroom

Terms of Service

Last updated: [EFFECTIVE DATE — to be set on publication]

Draft — pending legal review. This document is a working draft prepared for review by Wedel Online Classroom and its legal advisers. Bracketed items in [SQUARE BRACKETS] are placeholders to be completed or confirmed before publication. It is not legal advice.

These Terms of Service (“Terms”) govern your access to and use of the Wedel Online Classroom website, applications and services (the “Platform”), operated by [LEGAL ENTITY NAME] (RC [●]) (“Wedel Online Classroom”, “we”, “us” or “our”). By creating an account, enrolling a student, or otherwise using the Platform, you agree to these Terms. If you do not agree, do not use the Platform.

If you are enrolling a child, you do so as their parent or legal guardian and you accept these Terms on their behalf. Please also read our Privacy Policy and Cookie Policy, which form part of these Terms.

1. Who can use the Platform

  • Parents/guardians must be at least 18 and legally able to enter into this agreement.
  • Students who are children (under 18) may use the Platform only where a parent or guardian has enrolled them and consented to their use, and remain under that parent’s or guardian’s responsibility.
  • Undergraduate learners and teachers must provide accurate registration information and meet any additional eligibility we specify.

2. Accounts and security

You are responsible for keeping your login credentials confidential and for all activity under your account. Notify us immediately of any unauthorised use. You must provide accurate information and keep it up to date. We may suspend or close accounts that breach these Terms or that we reasonably believe pose a risk to other users, in particular to children.

3. The service

Wedel Online Classroom provides cohort-based online classes, exam-preparation and undergraduate tracks. Classes are delivered live on Google Meet on a scheduled basis, and may be recorded and made available as replays. We may offer assignments, assessments, progress tracking, certificates and a parent dashboard. We aim to deliver classes as scheduled but may reschedule, substitute teachers, or make reasonable changes to the timetable or curriculum where necessary.

4. Enrolment, fees and payments

  • Fees are shown in Nigerian Naira (₦) at the point of enrolment and may be payable in full or, where offered, in part-payments/instalments.
  • Payments are processed by third-party providers (for example Paystack and Flutterwave). By paying, you also agree to the applicable provider’s terms.
  • Enrolment in a cohort is confirmed once payment (or an agreed part-payment) is received and any place is available.
  • You are responsible for any taxes or bank charges that apply to your payment. [Confirm whether fees are inclusive or exclusive of applicable taxes.]

5. Refunds and cancellations

[Insert the agreed refund and cancellation policy — for example, the window within which a family may cancel for a full or partial refund, how mid-cohort withdrawals are treated, and what happens if we cancel a cohort. This section must be finalised with the legal team and aligned with the payment providers’ rules.]

6. Acceptable use

You agree not to:

  • share your account, class links or recordings with anyone outside your household or the enrolled student;
  • record, copy, redistribute or resell classes, materials or assessments except as we expressly allow;
  • behave abusively, harass any teacher, student or staff member, or post unlawful, harmful or inappropriate content;
  • attempt to disrupt, reverse-engineer, or gain unauthorised access to the Platform; or
  • use the Platform for any unlawful purpose.

Because our community includes children, we enforce a strict expectation of respectful, safe conduct. We may remove content and suspend accounts that put children at risk.

7. Live classes and recordings

Classes are delivered on Google Meet and may be recorded for the purpose of replays and quality assurance. By joining a class, you understand that your participation (including audio, video and chat) may be recorded. Recordings and materials are provided for the enrolled student’s personal learning only and must not be shared or published.

8. Intellectual property

All course materials, recordings, assessments, software, branding and content on the Platform are owned by us or our licensors and are protected by law. We grant you a limited, non-exclusive, non-transferable licence to access and use them for the enrolled student’s personal, non-commercial learning during the enrolment. Any content you submit remains yours, but you grant us a licence to use it to provide and improve the service.

9. Certificates and outcomes

Certificates are issued only where a student meets the stated requirements (for example, a minimum final-assessment score together with a minimum attendance threshold across live and replay sessions). We do not guarantee any particular academic result or exam outcome.

10. Teachers

Teachers engaged on the Platform are subject to vetting, including background checks where applicable, and to our policies. Additional terms may apply to teachers regarding conduct, scheduling and payouts. [Confirm the teacher engagement model — employee vs. independent contractor — with the legal team.]

11. Privacy and data protection

Our handling of personal data, including children’s data, is described in our Privacy Policy, which complies with the Nigeria Data Protection Act, 2023. By using the Platform you acknowledge that Privacy Policy.

12. Third-party services

The Platform relies on third-party services (such as Google Meet, payment processors and messaging providers). We are not responsible for the availability or content of those services, and your use of them may be subject to their own terms.

13. Availability and changes

We try to keep the Platform available but do not guarantee uninterrupted access, and we may suspend it for maintenance or reasons beyond our control. We may modify or discontinue features, and we may update these Terms from time to time. Material changes will be notified through the Platform or by email; continued use after changes take effect means you accept the updated Terms.

14. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential losses, or for loss of data, profits or goodwill. Nothing in these Terms excludes liability that cannot be excluded under Nigerian law. [Confirm the liability cap and any carve-outs with the legal team.]

15. Termination

You may stop using the Platform at any time and may close your account by contacting us. We may suspend or terminate access where you breach these Terms or where required to protect users or comply with the law. Provisions that by their nature should survive termination (such as intellectual property, limitation of liability and dispute resolution) will continue to apply.

16. Governing law and disputes

These Terms are governed by the laws of the Federal Republic of Nigeria. Any dispute will be subject to [the exclusive jurisdiction of the courts of [STATE], Nigeria / an agreed dispute-resolution process]. [Confirm the governing-law and dispute-resolution clause with the legal team.]

17. Contact us

Questions about these Terms? Contact [LEGAL ENTITY NAME] at [support@wedelclassroom.com], or by post at [REGISTERED ADDRESS], Nigeria.